Privacy Policy

Introduction

This Privacy Policy explains how South Shields Appliance Repair Services collects, uses, and protects your information when you visit our website at south-shields-appliance-repairs.co.uk. We are committed to respecting your privacy and ensuring transparency about how your data is handled.

Information We Collect

Our website does not require registration or collect personal information such as names, email addresses, or phone numbers. However, certain information is automatically gathered when you visit our site:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website or search engine

How We Use Information

The information collected is used solely for the following purposes:

• To understand how visitors interact with our website
• To improve website performance and user experience
• To analyse traffic patterns and popular content
• To ensure the website functions correctly

No personal data is used for marketing, profiling, or sold to third parties.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site usage.

The cookies we use are:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Used by Google Analytics to track visitor behaviour anonymously

You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.

Third-Party Services

We use trusted third-party services to support our website operations:

• Google Analytics: Collects anonymous usage data to help us understand how visitors use our site. Google’s Privacy Policy applies.
• Advertising networks: We may display ads through third-party networks. These services may use cookies to serve relevant content, but we do not control their data practices.

We do not share personal data with advertisers. Third-party services have their own privacy policies, which we encourage you to review.

Data Security

We implement reasonable technical and organisational measures to protect your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• The right to be informed about how your data is used
• The right to access any personal data we hold about you
• The right to request deletion of your data
• The right to object to data processing
• The right to withdraw consent where applicable

To exercise any of these rights, please contact us using the details below. We will respond within one month.

Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from individuals under this age. If we become aware that we have collected such data, we will take steps to delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Cyrus Goodwin
91 Rakau Road, Hataitai, Wellington 6021, New Zealand
Email: [email protected]