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Washing Machine NZ: Repair Tips and When to Call a Pro
If your washing machine is making weird noises, leaking water, or just won’t spin, you’re probably wondering what to do next. Before you throw in the towel (or the whole machine), try a few simple checks that can save you time and money.
Common Problems and Easy Fixes
Machine won’t start. First, make sure it’s plugged in and the outlet works – test with a lamp or phone charger. Next, check the door lock. Many front‑loaders won’t run if the door isn’t fully closed. A quick visual inspection can reveal a broken latch or debris stopping it from engaging.
Leaking water. Look at the hoses at the back. Tighten any loose clamps and inspect the rubber seals for cracks. If the pump filter is clogged, water can back up and leak out. Pull out the filter (usually behind a small door), clean out lint and coins, then reseal it.
Excessive vibrations. Level the machine using a spirit level. Adjust the feet until all corners sit evenly. If the problem persists, the shock absorbers inside might be worn – replacing them is a common DIY job that only takes a few minutes.
Won’t spin or drains slowly. Check the drain hose for kinks or blockages. A short run of hot water through the hose can clear buildup. If the spin cycle still fails, the lid switch or motor coupler could be at fault. Those parts are inexpensive and widely available in NZ hardware stores.
How to Choose a Repair Service in New Zealand
When the fix isn’t obvious, it’s smart to call a professional. Look for a repair company that is Gas Safe‑registered (if you have a gas‑powered dryer attached) and offers a clear price list. Many local shops will give a free diagnosis over the phone and quote a flat rate for common jobs like drum bearings or electronic board repairs.
Ask for references or read reviews on sites like Google or Facebook. A good sign is a company that responds quickly – washing machine breakdowns rarely wait for a convenient time slot. Also, check if they offer a warranty on parts and labour; a 12‑month guarantee is standard for reputable NZ technicians.
Before the technician arrives, clear the area around the machine and have the model number ready. You’ll find it on the door frame or inside the door. This helps the pro bring the right parts and speeds up the repair.
Finally, weigh repair cost against replacement. If your machine is over ten years old, parts can start costing as much as a new mid‑range model. In that case, ask the technician for a cost‑benefit analysis – sometimes a fresh purchase works out cheaper in the long run.
Whether you tackle a simple lock issue yourself or call in a certified NZ repair service, the key is to act quickly. Small problems can turn into major repairs if ignored, and a well‑maintained washing machine will keep your laundry routine running smoothly for years to come.